Returns & Exchanges
At Crown Affair, we want you to love your ritual as much as we do, which is why we offer a 30-day window for returns on all hair care products and accessories. If a product isn't the right fit for your hair journey, we are happy to assist with a return or exchange to ensure you find your perfect match.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tools and accessories are included to qualify for a full refund.
Attach Your Label
Download and print the prepaid shipping label provided via email and affix it to the outside of your return parcel.
Receive Your Refund
Once our studio receives and inspects your return, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing