Frequently Asked Questions
Everything you need to know about your hair care ritual.
When will my Crown Affair order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We want you to love your ritual. If you are not satisfied, we accept returns on most products within 30 days of purchase, provided they are in original packaging.
Are your products safe for color-treated hair?
Yes, all of our formulas are designed to be gentle, effective, and safe for all hair types, including color-treated and chemically-processed hair.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring Crown Affair to more countries in the near future.
Are your hair tools and formulas sustainable?
We prioritize longevity and mindfulness. Our brushes are handcrafted to last a lifetime, and our liquid formulas are vegan, cruelty-free, and formulated without sulfates or parabens.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Shop Pay for installments.